Great Experience at Smithtown Acura! Our salesman, John Schepp was professional and courteous. We will go right to him again in 3 years when our lease is up! I will recommend Smithtown Acura and John to anyone in the market.
Today I locked my keys in my car while at Carvel down the road from the dealership. My husband was about an hour away so I called the service department to see if they could help. It was after 5pm and I explained what happened. I was advised that the service manager was going to come help me. Jeff and Tim arrived and were able to open up my car and get my keys. I was so embarrassed but they were so friendly and assured me it was no problem. They wouldn't allow me to do anything for them for their help. They even declined ice cream haha. They saved the day for me as I was on my way to my second job and was able to get there on time!! What a wonderful act of kindness! Thanks again Jeff and Tim for going above and beyond!!!
For those that know me they know that I hate car shopping but, I will never deal with any other dealer ship ever. Anthony Vederosa is amazing! I have had the pleasure of meeting Anthony Vederosa in 2013 he was recommended to me by an acquaintance. I was in a serious car accident and, I was in need of a car Anthony made the entire process super easy! I mean all I have to do is tell him what I am looking for (over the phone) and, he gets back to me asap and always with the answer that i am looking for. (lol)..I have told many and will continue to tell people that Acura of Smithtown is the way to go and, they should without doubt see Anthony he is truly the best!
My experience with Smithtown Acura was terrific! Our Sales Rep - John Schepp was professional and easy to work with. He made the experience very easy and we walked away with exactly what we wanted
Amanda was awesome in securing my new insurance. She facilitated the entire process and even saved me money! I referred a family member whom also followed on the same foot steps!
John Schepp was an easy going, straight forward and honest salesman. We just leased our second MDX. Anthony also assisted in the delivery and was friendly and courteous.
Took my car here for service.. got my timing belt done, both front axles too.. they have fast service, give you the loaner no problem... just had one issue there, one of the guys left my motor mount loose which caused the other motor mount to get damaged.. however im giving them 5 star for dealing with me and taking care of me at the end.. i appreciate Luanne, leigh and jeff for helping me out and understanding.. they understood that motor mount loose was something that shouldn't have happened and replaced both of the motor mounts for good will (and both of those jobs are not cheap).. it happens i guess, we are all human and can forget something.. what matters the most that they cared to help me out.. thank you guys for everything
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