Customer Testimonials
I’ve owned 5 Acuras in the past some purchased from Smithtown Acura. I walked in to just glance at the new Integra and was greeted by Anthony Verderosa. From the very beginning it was a very stress free environment. I did not have much time on this visit but Anthony answered any initial questions I had. I called him to later that week to set up a test drive and start to talk $. Once I determined what color specs he coordinated ordering my car. I was supposed to take delivery in sept but Anthony was able to work some magic ...
AC was a great help in leasing my new car! He made it a very easy process and helped me find the right price and style for me!
This is my 2nd SUV that I purchased from John Schepp and I could not be happier. I was looking for a red SUV, MDX or RDX - it had to be red. John went above and beyond looking for a red SUV and found a RDX and called me immediately. I feel that the Smithtown Acura dealership cares about their customers and always goes above and beyond even in the service department. I would totally recommend this dealership.
Even though I live in Nassau County, I've traveled out to Smithtown to lease a few cars over the years from the dealership, working with John Schepp, who is very efficient in placing you in a very dependable car at the right price.
Our first experience at Smithtown Acura will definitely bring me back. We wanted to share our great experience with AC. AC is a true gentleman, very friendly, professional and helpful. He located the car we had been looking for and we couldn't be more thankful for his dedication to help us. We bought Certified Pre-Owned Acura. AC show us the best customer service we have ever experienced: No-pressure, didn't feel rushed, Trustworthy. Quick and clear communication, no matter if its an early morning or late night. Final price was exactly as negotiated, no additional dealership fee like others ...
Broke Quarantine to Pick Up a New Car..., So Worth It! Our lease was ending and that meant our triennial trip to a Smithtown Acura. It’s the best - wouldn’t go anywhere else. They could not have made it easier to turn in our old car and pick up a new one. Our salesman was very professional and the Sales Manager Gregg is super, helped us put the whole thing together. The car was delivered in perfect shape, we drove it off and are happy ever after. Thanks again, Smithtown Acura!
Smithtown Acura thank you! I am so pleased with my lease. Everyone was very attentive and friendly. My RDX is gorgeous! My friend described it as " sitting in the inside of an expensive designer handbag! It's that and more!
John Schepp is a pleasure to deal with, this is my second leased Acura with John. John is courteous, honest, professional and delivers what he promises. No bait and switch, no hidden fees, no nonsense - just a great person to deal with
i have bought 5 MDX from John Schepp and he is great to deal with. He was on top of everything and we where in and out of the dealership very quickly. Also three years later i got the same MDX for $110 per month less. when does that happen. The Acura MDX has been great .
This is our second purchase of an RDX at Smithtown Acura. What a pleasure. John Schepp worked with us both times....excellent and professional! Highly Recommend!
Worked with John Schepp at Smithtown Acura to lease a 2020 MDX A-Spec. John was very professional, answered all my calls, even late into the evenings and on his days off. Gave me a no nonsense offer, located my color combination, and had it delivered within a week while other dealerships fed me stories about production delays. I'm an hour away but John made it convenient for me to just visit, sign, and drive away. Best experience hands down working with John.
Worked with John Schepp at Smithtown Acura to lease a 2020 MDX A-Spec. John was very professional, answered all my calls, even late into the evenings and on his days off. Gave me a no nonsense offer, located my color combination, and had it delivered within a week while other dealerships fed me stories about production delays. I'm an hour away but John made it convenient for me to just visit, sign, and drive away. Best experience hands down working with John.
Worked with John Schepp at Smithtown Acura he was very knowledgeable, professional and courteous at all times. Everyone at the dealership was professional and friendly, I a glad that I leased my new RDX from Smithtown Acura.
I had an excellent experience at Smithtown Acura. Everyone is courteous and helpful. My salesman, John Schepp, is to be commended for his professionalism and reliability. He is a consummate sales person. The process of leasing a new car is often tedious, but he made it pleasant.
Buying a 2019 Acura MDX from Smithtown Acura was an excellent customer experience for my husband an myself! Greg Vigna made this experience outstanding! He was very patient, listened to our needs, and did not pressure us at all. There was no stress. He showed us many available cars. We stayed within our budget. The staff was friendly and professional. Thank you to Smithtown Acura. We will definitely buy from them again. I highly recommended this dealership!
Great experience buying from John Schepp. This is the third car I bought from John. He is very knowledgeable and professional. I recommend him to my friends and colleagues as well.
After reading all the great reviews of the 2019 RDX, I contacted the various Acura dealerships for their internet price as I don't believe in price haggling. After receiving each dealership's best price, and as I am also a Costco member, I decided to go to Smithtown Acura as they are the only Acura dealership on Long Island with the special Costco price. I met Charlie Gordon, showed him my Costco card and he gave me the price. I should not have wasted my time on the internet as Smithtown's price beat the other three Long Island Acura ...
For a little over six years I have been bringing my 2012 Acura TSX to Smithtown Acura for a variety of different services on my car. The service Department starting with Jeff the Service Manager and Leigh the Customer Support Representative have treated me the way any car owner should with respect and the facts regarding the car. usually one would think that a dealership beats you over the head with pricing. Jeff and Leigh give you various options with zero pressure of doing work on your car that you don't need.. I recently had a run in with a ...
John Schepp at Smithtown Acura met all of our needs, ensuring that we were comfortable from beginning to end. Anyone looking for an Acura should start their journey by visiting Smithtown Acura first.
Excellent experience in leasing my new Acura MDX - John delivered my vehicle to my office and took care of all paperwork quickly. He explained all vehicle features and made sure I was comfortable with all aspects of the Smithtown Acura experience.
Just wanted to let others know about my experience at Smithtown Acura. Peter was a great salesman. No pressure, easy to work with.Would recommend to friends and family looking to purchase vehicle.
The sales department was top notch! I was treated with respect and not spoken down to like other dealerships in the area. Charlie Gordon was probably one of the nicest and most genuine person I have ever dealt with at a dealership. I look forward to future purchases with Charlie and this dealership and will be making recommendations to my friends and family if they are in the market for a new vehicle.
I am an internet shopper. As an internet purchaser I am primarily interested in obtaining the lowest price and working with a dealership that does not play sales games. I priced out the MDX I wanted with just about every Acura dealership on Long Island. Smithtown Acura's internet process was top notch. I received clear and responsive communications from Internet Consultant, Marissa DePalma. She worked with Manager, Greg Vigna, to match the lowest prices I found among the various Long Island dealerships. There were no games. No bait and switch occurred. Ultimately, the deal came down to the purchase ...
Anthony Verderosa (Smithtown Acura Asst Sales Mgr) and the staff at the dealer provided an excellent customer experience and they made the transaction smooth. I would recommend Anthony and Smithtown Acura wholeheartedly.
Excellent salesman. They know their vehicles and do not pressure you. The vehicles sell them selves. My salesman was Rick he was very accommodating and stayed on top of it at all times.
I just leased my 3rd car with Acura Smithtown FANTASTC GREAT Made the process very smooth and easy They maintaine a high level of professionalism and very friendly I highly recommend, go see John!!!!
I just leased a new Acura RDX yesterday and had the most amazing experience with Evelyn! This was my first time leading a car fully on my own and evelyn made the process easy! She answered my late night texts, eased any anxiety I had , and really cared about making me the best deal possible! I went to many car dealerships and nothing compared to my experience here!
We needed to sell a BMW which had some issues with it. The salesman ( Peter and Dan ) were very honest and helpful to assist us if trading in was an option. Peter in used sales was accommodating, friendly and personable. I knew I wanted an RDX and I got it. The car had a little imperfections, Peter made sure my RDX was sweet again. He made it easy and painless!!. Thank you
Bought a new MDX. Love the car but it has been in the shop a number of times. Service has been great in trying to deal with the issues.
Acura is a Wonderful car that comes with many features. It Rides smoothly and has a great look to it! I love the heated seats.
Its such a pleasure to deal with a salesperson who knows everything about the car he is trying to sell you. This is my fifth Acura I bought from Smithtown and was extremely satisfied each time.
Brand new to Acura (but not to the Honda family). Four month MDX owner. I LOVE my new car. The sales rep let me take my time and helped me to get the car I really wanted. Two months later, I had an emergency tire puncture on a weekend and needed a tire replacement. Service was able to get me in and out the door in two hours on Monday. Thank you Smithtown Acura!
I was attended to without question only 15 minutes before closing time I was given the opportunity to test drive and the salesperson was extremely knowledgable and willing to go the extra phone call, or computer inquiry to answer my questions. I was extremely leased with the process and wouldn't hesitate to return for my next purchase.
Although I did not end up purchasing a Acura, but rather purchasing a pre-owned model of a Mazda at this dealer. I would absolutely reccommend you stop by Smithtown Acura to meet with a salesperson, specifically Peter. They have a wonderful selection, clean environment, and genuinely are personable. Since I bought a pre-owned vehicle with minor scratches, the dealer did a wonderful job meticulously cleaning and buffing out any signs of them. They made it look like a brand new car. There are many options in Smithtown for car dealerships, but I would say to stop at Acura first.
Smithtown Acura is the best business relationship I have ever had. Service department is very professional and knowledgable. As well as the sales department. Keep up the good work Smithtown Acura team !!
This is my second vehicle from Smithtown Acura. Their support and service is 1st class, and always tries their best to accommodate your needs and requests.
I had the pleasure of working with Rick who was able to not only speak with me but get me into my 2016 MDX lease without a hassle but within 2 days. He went over and above to help me get exactly what I wanted and was an absolute pleasure to deal with. I have never purchased or leased an Acura before but after my experience, I'm taking a good guess that this may be the first of many to come. Thank you to Rick and everyone at Smithtown Acura for the best new car experience to date!
Leased a 2016 Acura ILX. This is our third Acura previously owning a 2006 Acura TL and a 2005 Acura TSX. From the sales staff to the service department this is our Go-to dealer for our car leasing needs! Would definitely recommend! Even the woman at the reception desk when you walk in was pleasurable and was nice to speak to as I waited for my Sales person to finish up what he had going on when I got there!
I have delt with Sales Manager Greg Vigna for my past purchases, now I'm leasing and Greg and Allison, Grneral Manager both proved to me leasing was a definite option for me. No pressure at all and I visited at least 4 times with questions that Greg answered patiently and professionally. Brian was also involved with coming to my friends house to take plates off my RL and relocate to my new car. He also helped with technical questions and was very nhelpful. Allison, you have got a great sales force and it makes come back every time! Love you ...
Smithtown Acura gave me a better price than another local Acura dealer and found the car I wanted in less than a week. The buying experience went very smoothly and I would recommend smithtown Acura to anyone.
This has been the second time leasing from Smithtown Acura. The process was quick and easy and I never got uncomfortable or felt pressured from John Schepp.
I was dreading the process of getting a new car, but I was pleasantly surprised how easy the experience was at Smthtown Acura, Greg, the Manager offered a hassle free, no pressure experience. I left feeling I got a great deal and a great car!
This is our 11th Acura and we continue to be pleased and satisfied with Smithtown Acura Dealership and staff, particularly that great salesman, Rick Schaeffer
Went out of my way from Nassau County to purchase my 2015 TLX from Smithtown Acura. Howie Singer made the sales process pressure free and a made me feel very comfortable. Both Howie and Greg (sales manager) really made me feel like a V.I.P. Would definitely recommend Smithtown Acura to anyone.
Charles Gordon and Greg Vigna did a great job. Both very kind and easy to work with. I was in and out, no issues. I highly recommend them.
I had an excellent experience at this dealership. I have purchased two used acuras, and came out feeling very satisfied with the price and cars I picked up. Furthermore, the dealer stood behind their vehicles and provided excellent service whenever I brought it in.
I just purchased a 2016 Acura RDX and I am so happy!!! Anthony V. was fantastic!! I would absolutely recommend Smithtown Acura and Anthony V.
Nice to deal with our local dealership! John Schepp was great! This is our 2nd Acura and are pleased with the tech package on the 2016. Thank you for a great experience!
I wanted to do the buying process by email. Most Acura dealers on Long Island wanted me to come in. Smithtown Acura did most of it by email. John Schepp gave me a price by email and answered all my questions. I went to Acura to sign the forms and came back and picked the MDX up. It was a very quick and smooth process. John was extremely helpful and knowledgeable.
Everyone at Smithtown Acura was pleasant and professional. We waited over a month for better lease pricing before closing the deal. John followed up with us when necessary but did not pressure us. It was a great experience and now we have a great car!
This would be my third time at Smithtown Acura and my first time leasing a vehicle from there. The first two times I wanted to see what my options were but the men who helped me didnt really build that value with me they just treated me like a customer so I didnt decide to pull the trigger. This time around I went in and I wanted to trade in my lease which I got from Paragon Honda in 2013 and got screwed pretty bad. I was so afraid that nobody will ever be able to help me because nobody actually ...
No pressure. Best prices. Very quick and smooth transaction. All negotiations and paperwork were done electronically. The best car dealership experience I have ever had.
Spent what seemed like 10 minutes at Smithtown and drove away with my BEATIFUL car. Everyone from Karen to Greg were wonderful and John Schepp my salesman treated me like we've been friends for years, thanks John
Bought my first car with pre-owned salesman Peter Arso. He was very nice, negotiated a great price for my car and was super helpful. Would recommend this dealership to anyone.
I moved to the area about 2 years ago and brought my 2006 TL to Smithtown Acura for service. Was completely satisfied with the service I received. Last week I leased a 2016 RDX , Everyone was very helpful. and I was very satisfied with the deal I received.
Overall I loved how no one was pushy. I hate walking into a dealership and feeling pressured to by a car I'm still looking into. Everyone was so friendly and helpful. Great dealership!
We have bought a 2004 MDX and leased a 2012 TL and now a 2016 MDX. Each time we have checked other Acura dealerships and always came back to Smithtown Acura. They always worked with us for the best deal. The whole staff is pleasant and courteous. What more could you ask for?
I have always received excellent service at Smithtown Acura. Everyone is very helpful and pleasant. Anthony is very easy to work with and tries hard to please. I would definitely consider purchasing a 4th vehicle from Smithtown Acura.
I had a great experience with smithtown acura! Every step of the process was hassle free and easy. My salesman Anthony was honest and gave me the best deal without haggling. The manager Greg was a pleasure to deal with!
This was the first time we have been to this dealership. It was the best experience so far. We leased a new MDX. Very friendly, very professional, outstanding! Love my MDX, thanks to Smithtown Acura. Anthony is the BEST. Thank you.
This is my second purchase with this dealership and the Customer Service provided was Excellent. Dan went out of his way to see that I was a satisfied customer by answering all my questions via phone or email during and after business hours. I will absolutely recommend this dealership.
I have been purchasing cars from this dealership since 1997. I have never even serviced my car anywhere else. They are always fairly priced and always done on time and precisely. Too bad they don't make a convertible!
I have always received excellent service at Smithtown Acura. Everyone is very helpful and pleasant. I would definitely consider purchasing a 4th vehicle from Smithtown Acura.
I purchased my first Acura at smithtown Acura and I have come back to lease the new 2016 MDX. Everyone was pleasant and the overall experience was superb. Paperwork and transaction was very smooth. Thank you Smithtown Acura. looking forward to doing business again when the lease is up!
Dealership is excellent, We were treated courteously, taken care of quickly. Sales staff and finance people were knowledgeable about all aspects of my new MDX . I was given an extensive test drive and the car was explained wee. All in all a pleasant experience
Researched vehicles for weeks, found ourselves looking at a pre-owned MDX and found it not to be to our liking. Looked at another but was more than our intended purchase amount and after negotiating to a number still too high, Acura of Smithtown stepped up to make the deal happen for us and we left completely satisfied. The professionalism of Peter and John was unlike ANY dealer I have worked with. We have purchased 10 new and close to 10 used cars in 25 yrs and I have never been treated so well. We WILL be back for the next car. thank you!
I have been a customer of Smithtown Acura since 2003. I just picked up my 4th lease from the dealership! Everyone is amazing from Greg Vigna (Manager) to the service Department! I recommend them to everyone I know! I actually enjoy having service done to my car because I get to visit with the service advisors and they are really great and extremely knowledgeable!
i'm very satisfy on my overall purchase.however I was disappointed that my car was not clean back interior. I have to clean when I brought my car home. In addition, I was promised that couple scratches will be taken care of once bought the car but it wasn't.
I love my new RDX! This is my 3rd Acura purchase from John Shepp. Always a pleasurable experience. No hassles. Always very professional and thorough. The service department is great too!
Great experience , no hassles, Brian Gore and John Schepp made it a quick and easy . Price quoted on phone did not change when i arrived at the showroom
John was a pleasure to work with. We did not plan to lease an Acura - but ended up leasing one and are very pleased with our new car.
We just purchased a new 2015 MDX and had a fantastic experience. Brian was great and it was by far the best and easiest experience I've had in a car dealership. There is no doubt I will be shopping only at Smithtown Acura in the future! Can't recommend these guys enough.
I purchased a new 2014 MDX from this dealership and love it. Rick was a pleasure to work with. He was very professional and knowledgeable throughout the entire experience and was a pleasure to work with. I would highly recommend this dealership to anyone looking for an Acura.
RDX was my 4th new car purchasing, best experience so far. Very friendly, very professional, outstanding! Love my RDX, thanks Smithtown Acura. Anthony is the BEST. Thank you.
Excellent customer service. Anthony went above and bound.I would diffintly recommend Anthony and your dealership to my family and friends. He made buying a car simple and fun. I love my new MDX. Thank you Smithtown Acura.
I have owned Acura's since my first TL I purchased in 1997. Since then I have purchased 3 others. Each experience that I have had has been extremely professional. Anthony Verderosa, one of the sales executives, went above and beyond to make sure that I was satisfied beyond the sale of the vehicles. The service department is exceptional and efficient. I can honestly say that I have looked elsewhere for other "similar" vehicles but never found the quality and service I was used to at Smithtownacura Acura.
Rick was pleasure to work with.. the whole buying experience was quick and effortless. I will recommend this dealership and tell them to see Rick
I Purchased a new 2015 MDX this month and LOVE it. Anthony was a pleasure to work with. He was Very professional and knowledgable throughout the entire experience. Allison was also a pleasure. I highly recommend smithtown Acura.
I bought my Acura from another Acura dealer and recently moved into the area so I have my car serviced there. Brian, Luanne and all the service staff are efficient and very professional. The work was done in a timely manner, which is important because I wait for my car. The only issue is the Air conditioning. There was none. In the showroom it is very cool. What is it? The important customers are the ones buying a car, not the ones that have already purchased one? I did inquire to see if it was not working and I can ...
John was a very friendly and helpful salesperson. He was able to answer all our questions and provided other information that he thought would be helpful to us. We especially appreciated that there was no high pressure. We left feeling that we had a very good experience in the buying of this car.
10 days ago I picked up my new car from Smithtown Acura, this is my third new car purchased from this dealership over the years. The time and attention to make sure all was perfect upon delivery was obvious. The service Manager Brian was extremely conscientious on the condition the car was delivered in, he went over and above to ensure my satisfaction. My salesman Anthony has helped me with the purchase of now my third Acura, I am sure that I am not the easiest customer to deal with so I must thank him for his patience with me. Overall, ...
Got the car I wanted at the price I wanted with no haggling. Everything was easy from the salesperson though finance. I couldn't have had a better experience.
I couldn't be happier to get into Acura to buy a new car, they have always been the most helpful and pleasant crew I've dealt with.
Once a car was chosen, the process was streamlined and hassle free. No buyer's remorse. All questions addressed and patient in reviewing my needs, the contracts and explaining the features of the vehicle.
Smithtown Acura made shopping and buying a car very easy. They are fair on their prices and really worked with what I could afford on a monthly basis. My sales manager Anthony Vederosa was knowledgable, nice and made me feel comfortable and at ease. I would recommend this Smithtown Acura to anyone who looking for a new car.
I brought My vehicle in for the extra items that needed to be installed at the time of purchase and a scratch that needed to be fixed. My experience with this service center was excellent. The only reason I have not given a 5 in quality of work was the original scratch was not fixed but I spoke with Luanne and she was very apologetic and they want to make sure everything is taken care of to my satisfaction. "Please bring the vehicle in again and lets go over it" I have every confidence that it will be taken ...
Brian made our experience with Smithtown Acura very pleasant & smooth. Couldn't be happier with his professionalism & his knowledge. Great dealership to do business with.
Reasonably good dealership with friendly salesman and reasonably good pricing. Service dept is well staffed and service is very good. Loaner cars are supplied as needed
This is the second Acura I have purchased from Smithtown Acura and both experiences were excellent. Anthony V is a true professional. He was courteous, responsive and took the time to answer all my questions and concerns. He was prompt and explained everything regarding the new vehicle and showed my the price up front with no additional dealer fees. I would highly recommend Smithtown Acura to all looking to purchase a new Acura. Great car, by the way!!
Met with Anthony V to finance a new vehicle. He was very personable and easy to work with. He was transparent with the finances and I was able to see, up to the penny, how much I would be paying and why. They were able to answer most questions I had and beat most competitor's prices, which was why I came in the first place. However, Acura doesn't have a loyalty program, which would have been even better
Wonderful staff. They take care of you. If you have any questions, they are always there for you. I will be using them in the future.
Great staff that values relationships. They go above and beyond! I will be buying cars from them for the foreseeable future! Keep up good work!
This is the 2nd acura lease that ive had with anthony. He makes the transaction go very smooth and there no hidden surprises at the time of signing. i feel that i get a good and honest deal and when i bring the car in for service my experiences have always been good. they make you feel comforable and get you in and out as fast as possible.
I have been a Acura owner since 2005 and I have not been once disappointed in the service department at Smithtown Acura. From their attention to detail and making sure you are completely satisfied is truly amazing, and because of that I am now a proud owner of a 2014 RLX.
This is my 5th Acura and 4th at Smithtown Acura. It is always a pleasure to deal with John and Karen. They are both professional and provide me with a personable experience with each sale. I highly recommend this dealership for all the positive experiences I've encountered over the past 10 years at Smithtown Acura in their sales, service and finance departments!!!
This was by far the best experience I have ever had buying a car. Anthony was extremely friendly and knowledgeable, he answered all our questions and was easy to talk to. Anthony and the staff worked very hard getting us the best interest rate, he even contacted my insurance company and had all the insurance taken care of for us. The day we picked up the car everything was done and waiting for us. Anthony sat with us and went over the entire car. It was the smoothest transaction I have ever experienced. The showroom was beautiful and very clean. ...
I have just leased my fifth Acura at Smithtown Acura. The sales department is wonderful. Rick is very professional and pleasant to deal with. He answers any and all questions to his customers satisfaction. I obviously love the cars since I've owned several and Rick has been the one I always turn to. Being familiar with the service department also, I give them an A+. Work is also done promptly and the service is always very courteous.
The entire staff at Smithtown Acura present themselves in a professional manner. They are courteous, competent, and treat you with respect. Never a "hard sell." The buying experience was a pleasure, from beginning to end.
Everyone at this dealership is friendly and helpful without being pushy or intimidating. The receptionist, sales team, service team, financial manager and general manager are all great. I would definitely recommend.
I have been dealing with Smithtown Acrua for 24 years and have alway been given the best in service from the Services Center and the sales people. A special thanks gos to Rick Schaffer. I will continue to buy the Smithtown.
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