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Testimonials

Hear What Our Customers Have to Say

"Take Advantage of Smithtown Acura's Referral Program "

 

Referred Client must mention referring client on first visit to dealership, Referred Client must take delivery from Smithtown Acura, Gift Certificate must be used in our service department, No cash value, Some exclusions do apply please, see dealer for details. 

Smithtown Acura's Referral Program ,

"Ralph Macchio - Actor, Karate Kid & My Cousin Vinny"

"I've owned an Acura MDX since 2004 and I have been very happy with the vehicle and all my experiences at Smithtown Acura. Their service department has been a pleasure to deal with. They have provided excellent service and have always been accommodating to my needs."

 

Ralph Macchio,

"Amazing Sales Team"

"I've been an Acura customer since 1993. I purchased an Acura Legend and I loved it and never had any issues with the vehicle. In 2001 I purchased an Acura MDX which I still own to this day. I've used the Service Department since 1993 and Luanne is fantastic. Always accommodating and never had to wait long for the vehicle to be serviced. I am completely satisfied with my many experiences from Smithtown Acura and will recommend them to everyone."

Vinnie Antonelli ,

"Recommend Smithtown Acura to everyone!"


I have purchased 4 Acura's from Smithtown Acura and have loved every one of those experiences with them. Their sales and service staff are outstanding especially Rick Schaeffer and Ray Bratter. I always purchase my vehicles from Rick and he makes the process extremely easy and comfortable. The service department is always accommodating and I never have any issues that they can't fix. I will always purchase my Acura's from Smithtown Acura and I won't go any where else to service my vehicle. I would recommend Smithtown Acura to anyone and I look forward to purchasing my next vehicle from them.

Harold Haber,

"Tim McCrum is Awesome! "

 My experience at Smithtown Acura was not only pleasurably but also kind, courteous, and professional. I was assisted by Tim McCrum; he was knowledgeable and acutely aware of what I was looking for. On the day of sale, Tim assisted with paper work, answered questions about the vehicle and introduced other professionals that will help maintain my new purchase. Thank you Tim McCrum!

Brian T. Moore ,

"Smithtown Acura helped me get my car!"

 I was shopping around for a car and Smithtown Acura allowed it to happen! The sales people were very helpful especially Tim & Joe. They were excellent.

Vicki & Michael Nelson,

"Excellent Service Department"

             I recently purchased a 2007 TL Type S from Smithtown Acura. Within the past five months I have had the chance to have the car serviced for miscellaneous repairs. Every time I have had to drop the car off, arrangements have been made so that I can receive an Acura Courtesy Vehicle. Everyone of my repair needs for the car have not only been taken care of, but fixed within a timely manor. The service department happens to be excellent. With the service manager Kenny (whom I have dealt with for every repair) and the service team I feel extremely knowledgeable and made sure that everything was taken care of correctly & timely.

            "Smithtown Acura is a great dealership with a superb service department. In my opinion the most important part of purchasing not only a new car but more important when purchasing a used car because of higher risked for things to go wrong."

 

Jason Maslin,

"Greg Vigna is Awesome!"

This is my second time back to Smithtown Acura and my second time having Greg Vigna as my Customer Manager.  I say "Customer Manager" as Greg is not your typical sales person.  He has always listened and understood my needs and allowed me to make choices without feeling pressured.  He is so accommodating and worked with me in such a way that purchasing a new vehicle was a pleasure in from start to finish.

The entire team at Smithtown Acura is outstanding!  I highly recommend Smithtown Acura to anyone interested in purchasing an Acura and look forward to using them again when purchasing my next Acura. 

Karen Semon,

"Tim McCrum is the reason we purchased our vehicle! "

Tim McCrum is the reason we recently purchased a TL from your used car inventory. He was exceptional from the test drive to the pick up of the vehicle.

Recently however, he went beyond service after sale. I was in the Emergency room with my husband. He had a pinched nerve in his spine. At the same time, my son had an accident with the TL. Fortunately no one was injured. Obviously I couldn't leave the hospital. I contacted Tim about what to do with my damaged car. Tim helped cal m me down and expedite the process of getting the car from Southampton to Smithtown, He truly was there for us in a crisis. Because of him, I would recommend your dealership to anyone.

Thank you for having an employee like Tim McCrum.

Mr. & Mrs. Barry & Joanne Ulrich ,

"Completely Satisfied!!"

From the minute I walked into Smithtown Acura I felt I was in good hands and I was. Allison & Lev were so wonderful that the decision to lease the TL was effortlessly made. Allison really went the extra mile for me and I am truly grateful. When picking up the car, Greg took the time to go over every detail and made sure there was a full tank of gas. And Davis prepped the car so clean & pristine; it was fit for a QUEEN!
I absolutely love this car and I know that nay future and further dealings with Acura will continue to be pleasant and positive ones. You can be sure I'm telling all my friends and neighbors and everyone else who can't stop admiring it to only go to Smithtown Acura!! Thank you everyone!!

Nancy Hassell,

"Great Sales Team!"

I am pleased to see that total dedication to customer service is in place at Smithtown Acura. Many businesses have lost this key ingredient. Working with both Vanessa and Allison proved to be a great experience.Professional, knowledgeable and customer focused. Thank you!

Tom Policano,

"Would never leave Smithtown Acura"

Owning my first Acura has been a very delightful & exhilarating experience. My TL has been mostly a trouble-free experience, as with all of my other Honda products. The few times I needed repairs or upgrades I have always been treated with care and a personal touch.

Recently I had a minor electrical quirk with my vehicle. The problem was found and resolved in a matter of hours. Having the availability of an Acura loaner car kept my only day off still very productive. I was able to make all of my other appointments.   The car that I drove was the updated model of the car that I own. I was amazed at the many changes and updates of the new TL. After driving the newer TL for a day, I can positively say that there is no way that I could ever leave the Acura service experience & great family of autos.

 

 

 

 

Anthony Loganzo,

"Tim McCrum makes purchasing a car Stress Free "

My experience at Smithtown Acura was a pleasant and non-stressful one. Tim McCrum was very knowledgeable, friendly, and non-pressuring. Working with him took the stress out of purchasing a vehicle - none the - less a "used" vehicle. I highly recommend Smithtown Acura to anyone searching for a new or used vehicle.

Michael Rodriquez,

Sales Department Hours

  • Monday: 9:00AM-9:00PM
  • Tuesday: 9:00AM-9:00PM
  • Wednesday: 9:00AM-9:00PM
  • Thursday: 9:00AM-9:00PM
  • Friday: 9:00AM-8:00PM
  • Saturday: 9:00AM-6:00PM
  • Sunday: 11:00AM-4:00PM