Smithtown Acura

"Take Advantage of Smithtown Acura's Referral Program "

Some restrictions apply. Referring client must be a current client.  Referred Client must mention referring client on first visit to dealership. Referred Client must take delivery from Smithtown Acura. Gift Certificate must be used in our service department. Not valid with any other offer. No cash value.

Smithtown Acura's Referral Program

"Ralph Macchio - Actor, Karate Kid & My Cousin Vinny"

"I've owned an Acura MDX since 2004 and I have been very happy with the vehicle and all my experiences at Smithtown Acura. Their service department has been a pleasure to deal with. They have provided excellent service and have always been accommodating to my needs."

Ralph Macchio

"Amazing Sales Team"

"I've been an Acura customer since 1993. I purchased an Acura Legend and I loved it and never had any issues with the vehicle. In 2001 I purchased an Acura MDX which I still own to this day. I've used the Service Department since 1993 and Luanne is fantastic. Always accommodating and never had to wait long for the vehicle to be serviced. I am completely satisfied with my many experiences from Smithtown Acura and will recommend them to everyone."

Vinnie A

"Recommend Smithtown Acura to everyone!"

"I have purchased 4 Acura's from Smithtown Acura and have loved every one of those experiences with them. Their sales and service staff are outstanding especially Rick Schaeffer and Ray Bratter. I always purchase my vehicles from Rick and he makes the process extremely easy and comfortable. The service department is always accommodating and I never have any issues that they can't fix. I will always purchase my Acura's from Smithtown Acura and I won't go any where else to service my vehicle. I would recommend Smithtown Acura to anyone and I look forward to purchasing my next vehicle from them".

Harold H

"Tim McCrum is Awesome! "

"My experience at Smithtown Acura was not only pleasurably but also kind, courteous, and professional. I was assisted by Tim McCrum; he was knowledgeable and acutely aware of what I was looking for. On the day of sale, Tim assisted with paper work, answered questions about the vehicle and introduced other professionals that will help maintain my new purchase. Thank you Tim McCrum!"

Brian M

"Smithtown Acura helped me get my car!"

"I was shopping around for a car and Smithtown Acura allowed it to happen! The sales people were very helpful especially Tim and Joe. They were excellent."

Vicki and Michael N

"Excellent Service Department"

"I recently purchased a 2007 TL Type S from Smithtown Acura. Within the past five months, I have had the chance to have the car serviced for miscellaneous repairs. Every time I have had to drop the car off, arrangements have been made so that I can receive an Acura Courtesy Vehicle. Everyone of my repair needs for the car have not only been taken care of, but fixed within a timely manor. The service department happens to be excellent. With the service manager Kenny (whom I have dealt with for every repair) and the service team I feel extremely knowledgeable and made sure that everything was taken care of correctly and timely.

Smithtown Acura is a great dealership with a superb service department. In my opinion the most important part of purchasing not only a new car but more important when purchasing a used car because of higher risked for things to go wrong."

 

Jason M

"Greg Vigna is Awesome!"

"This is my second time back to Smithtown Acura and my second time having Greg Vigna as my Customer Manager.  I say "Customer Manager" as Greg is not your typical sales person.  He has always listened and understood my needs and allowed me to make choices without feeling pressured. He is so accommodating and worked with me in such a way that purchasing a new vehicle was a pleasure in from start to finish.

The entire team at Smithtown Acura is outstanding! I highly recommend Smithtown Acura to anyone interested in purchasing an Acura and look forward to using them again when purchasing my next Acura."

Karen S

"Tim McCrum is the reason we purchased our vehicle! "

Tim McCrum is the reason we recently purchased a TL from your used car inventory. He was exceptional from the test drive to the pick up of the vehicle.

Recently however, he went beyond service after sale. I was in the Emergency room with my husband. He had a pinched nerve in his spine. At the same time, my son had an accident with the TL. Fortunately no one was injured. Obviously I couldn't leave the hospital. I contacted Tim about what to do with my damaged car. Tim helped calm me down and expedite the process of getting the car from Southampton to Smithtown, He truly was there for us in a crisis. Because of him, I would recommend your dealership to anyone.

Thank you for having an employee like Tim McCrum.

Mr. & Mrs. Barry & Joanne U

"Completely Satisfied!!"

"From the minute I walked into Smithtown Acura I felt I was in good hands and I was. Allison & Lev were so wonderful that the decision to lease the TL was effortlessly made. Allison really went the extra mile for me and I am truly grateful. When picking up the car, Greg took the time to go over every detail and made sure there was a full tank of gas. And Davis prepped the car so clean and pristine; it was fit for a QUEEN!

I absolutely love this car and I know that any future and further dealings with Acura will continue to be pleasant and positive ones. You can be sure I'm telling all my friends and neighbors and everyone else who can't stop admiring it to only go to Smithtown Acura!! Thank you everyone!!"

Nancy H

"Great Sales Team!"

"I am pleased to see that total dedication to customer service is in place at Smithtown Acura. Many businesses have lost this key ingredient. Working with both Vanessa and Allison proved to be a great experience. Professional, knowledgeable and customer focused. Thank you!"

Tom P

"Would never leave Smithtown Acura"

"Owning my first Acura has been a very delightful and exhilarating experience. My TL has been mostly a trouble-free experience, as with all of my other Honda products. The few times I needed repairs or upgrades I have always been treated with care and a personal touch.

Recently I had a minor electrical quirk with my vehicle. The problem was found and resolved in a matter of hours. Having the availability of an Acura loaner car kept my only day off still very productive. I was able to make all of my other appointments.   The car that I drove was the updated model of the car that I own. I was amazed at the many changes and updates of the new TL. After driving the newer TL for a day, I can positively say that there is no way that I could ever leave the Acura service experience & great family of autos."

Anthony L

"Tim McCrum makes purchasing a car Stress Free "

"My experience at Smithtown Acura was a pleasant and non-stressful one. Tim McCrum was very knowledgeable, friendly, and non-pressuring. Working with him took the stress out of purchasing a vehicle - none the - less a "used" vehicle. I highly recommend Smithtown Acura to anyone searching for a new or used vehicle."

Michael R

"Because of the Smithtown Acura team I will be an Acura customer for life"

"Before visiting Acura in Smithtown I had visited quite a few car dealerships, including the Acura dealership in Bayshore on Sunrise Highway which is much closer to my home. They were extremely rude and not helpful at all. However, I fell in love with the TL and after one phone call with John Schepp, the sales rep at Smithtown Acura, I knew I would be in good hands. I was not the easiest customer as my trade in and leasing was a bit complicated, however John was patient and answered every question with detail and understanding. Because of the Smithtown Acura team I will be an Acura customer for life, and at 25 years old...that's a lot of cars to look forward to. They were truly sensational and I while I would never recommend Bayshore Acura, I will surely recommend Smithtown Acura over and over again."

Dominique S

"Kudos for Smithtown Service Department"

"As a mom of 3 little girls, I quickly became nervous when my wipers just stopped working in the middle of my windshield on Friday afternoon.  I stopped in to Acura's service department at 4:55pm on Friday evening.  The girls could see that I was in panic mode!  Needless to say, Alexis, Luanne and Rebecca were all so caring.  They made me feel much better right away.  They each took the time to help me during this situation.  Kyle came in to the service department and quickly came out to assess the problem with my MDX.  Not only did he brief me on what he thought it might be but he also retrieved the loaner car for me and helped me put the baby's car seat in the new car along with other items that needed to be transferred from my car to the loaner car.  I believe that each one of these staff members went above and beyond to take care of me.  I drove into Smithtown Acura panic stricken and left totally calm.  I can't thank you and your staff enough. You made my situation with my MDX hassle free.  With 3 little ones, it would be really difficult to be without a car. Therefore, a complimentary loaner is key.  I appreciate all the help that was given to me. 

There is something to be said about excellent customer service....your service department certainly exceeds "excellent customer service" in my book."

Stacie D

"What a pleasure it was to deal with Rich"

"I just wanted to tell you what a pleasure it was to deal with Rich. He is a professional and he lives up to his commitments. He returned my calls promptly and gave me good honest information about the possible deal we were working on.

Rich represents your organization very well."

Jim M

"The Tire and Rim Protection has already paid for itself!"

 

I'd like to thank everyone at Smithtown Acura. After purchasing our third car, the experience from Sales to Service has always been nothing short of spectacular. From our salesman, Anthony Verderosa, to the Finance Manager, Karen Zahn, who offered a Tire and Rim protection plan that we gladly took. A few weeks after the purchase of our new 2012 MDX, we got a flat tire. We went to into service and the repair was completely covered. The Tire and Rim Protection has already paid for itself!

Tania Kanarek,Kanarek Agency