Smithtown Acura

To receive the Acura Precision Team award an Acura dealer must hit the top percentile in providing clients with a world class customer service. These awards are an acknowledgment of hard work and productive efforts!! We are the only Suffolk County Precision Team winner and we value this Award.

We are extremely honored of our successes. The effort and commitment we had to make to achieve these awards is something we are very proud of.

What is a "Precision" Acura Dealer?
Each year in the US, between 20 to 30 dealers that consistently achieve the highest levels of customer satisfaction across the country are awarded the distinction of being recognized by Acura as the "Precision Team" dealers.

As a member of the Precision Team we are determined by Acura owners and will exceed high Acura standards for performance in both of the following areas:

1. Sales Satisfaction-
Sales Consultant Performance, Vehicle Delivery Process, Sales Follow-Up, Vehicle Condition at Delivery and Client Follow up after Delivery.

2. Service/Parts Satisfaction-
Repaired Right the First Time, Service Time, Service Advisor Performance, Vehicle Available When Promised, Quality of Work, Service Follow-Up, Parts Availability, Vehicle Condition at Delivery and Overall Customer Satisfaction.

Our Goal at Smithtown Acura is make sure that your experience with us is not only stress and hassle free but an enjoyable experience that will make you want to come back for another vehicle. We value your business and look forward to servicing your needs in the Future.